Help please

jake3
Posts: 1
Joined: Wed Dec 17, 2014 7:09 pm

Help please

Post by jake3 »

I bought fs13 a few months back and I deleted it recently and I want to download it again but I don't know how without paying for it again?
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Der_Tod
Posts: 2834
Joined: Fri Nov 07, 2014 9:51 am
Location: zu Hause/at home

Re: Help please

Post by Der_Tod »

Welcome, look for the product key in the mail you got from giants after buying.
If you have deleted the mail too you can send an e-mail to "customer-support@giants-software.com"
Give the following informations:
Which Game/DLC ( Version )
Productkey
Where did you buy it (online or shop)
Proof of payment: if you bought online proof of payment (e. g. Paypal) and mail address where the product key was sent to; if you bought in a shop copy of sales slip.
Normally you will get help within a couple of hours.

Don't post any of these informations here in the forum!
Please excuse my bad English.

Regards
Der_Tod
Wenn der Tod kommt, ist Sense.
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